Encore has constructed this area to help you find answers to energy questions which can often arise in your organisation, so if you can’t find what you are looking for try our free on-line chat service or drop us a short message and we will try to find the answer for you.

• Find description of unknown terms in Encore's Energy Glossary.
• Check Conversion Tables to get help for your energy related calculations.
• Browse our list of Useful Links to external websites.

The production, trading, distribution, consumption and measurement of energy can be extremely complex requiring companies to resource either internally or externally a considerable number of skills to manage their exposure; typically treasury, finance, quantitative analysis, physics, chemistry and engineering. The energy world like many specialist arenas is riddled with terminology and phrases that new arrivals to the sector are often left baffled by.

Typical comments might be:

• Hedge 50% of our Baseload power consumption for the next two financial years if the spark spreads are appropriate and price are increasing across the curve...
• Check whether the cost of reactive power and capacity charge are calculated correctly by the supplier...
• What is the energy content in MWh of 1000 bbl crude oil...

We hope you will find our First Aid page useful, but if you cannot find what your looking for drop us a line or contact us through Free Online Chat - we are happy to help if we can.