 Upon receipt of invoices, either Electronic or Paper, Encore carries out a thorough investigation into all aspects of the bill to ensure that they match our expectations and to capture any erroneous charges. Correct Invoices are collated into batches and sent to your accounts payable for processing, whilst any queries we have, are investigated directly with the supplier. A report showing all anomalies and opportunities is raised each month, detailing progress to you. With a 24 hour dedicated resource, we take validation very seriously. Having surveyed the market extensively, Encore appears to be the only company who process invoices through two separate teams to ensure any margin for human error is eliminated and carry out 4 rounds of validation on each and every invoice we receive. We believe our comprehensive validation service will deliver a minimum saving of 20% on annual water costs as well as providing you with the assurance that the figures you are using are correct.
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